Well lots is happening around camp Tommy. Winter storms and snowy roads bring car pooling and not a lot of vloging time. Spent an afternoon with the gals at Red Shoes PR filming a few Red Shoes Speaks video spots. Love working with those gals.

This story comes full circle. Today I received a phone call from the Affinity Health doctor that was responsible for seeing Baby Drew. I heard the 2 words that rarely if ever get said, I’m Sorry. She said I’M SORRY!!! I’m 100%, do not pass go, do not collect $200 BLOWN AWAY with the fact that someone called to apologize. How awesome is that!! When was the last time someone actually said “I’m sorry?” People screw up all the time, but how pleasant is it when someone actually admits it. A prime example of excellent customer service. Affinity Health has a customer for life and this is reason #1.

Today was truly an AMAZING day. Every other week we have a breakfast tweetup at BlueBerry Hill. Well this week, Affinity Health offered to host the breakfast at St Elizabeth hospital. We had civic leaders there, the president of the hospital, their PR firm and many many others. Over 40 in all were in attendance. What a true testament to the friends I have here in NE Wisconsin. Its truly humbling the lasting relationships I have made.

This week had a less the positive experience with Urgent care and an Affinity doctor. I talked with Affinity customer care and had a very nice conversation. Talked with a long tie twitter friend today via phone call. its so nice just to pick up the phone and chat with someone. THAT ROCKED!!!! Sometimes just pick up the phone!

Mrstommy is away at a “teacher conference” in Denver, Co. If she really needed time away, she could of asked LOL. The big kids mom had to write a short story reliving a part of her life. She picked the time when Madeline was born, breech. So not only was Madeline born C-section, but 1 week later, mom had to have her appendix taken out. A scary time for tommy watching your sweetie wheeled away as you hold your 1 week old. Yikes.

So Avatar is now the highest grossing movie of all time knocking off Titanic from that spot that it has held since 1998. Tommy also talks about the safety recall for Toyota and the boon this is for American auto makers.

What a rough weekend. Baby Drew had a ear infection. Went to the doctor Sunday morning and the doctor forgot to call in his meds to the pharmacy. Aaarg. More people not doing their job. Does this seem familiar?

Tommy had another great year in the local cub scouting pinewood derby. He did very well again this year. Remember kids, its all about the wheels and axles. Put the weight in the back and work those wheels and axles!

Well I get a call form my ex and she asks if child support has been taken out of my check. Aaaaarg. I hate this so much. I hate when people DO NOT do what the say they will do. Why can’t these people get their acts together. For some reason, payroll stopped taking child support out of my check and now I’m 2 payments behind. I’m a deadbeat dad!! HATE THAT!! So I spend 15 min on hold then 20 more talking to some lady in India… and it gets worse.