TommyLog

TommyLog – Open Communication

tommytrc — Tue, 07 Feb 2012 22:28:51 +0000

Last weekend, I went on a daddy daughter date with Madeline just to talk, or in my case listen. What was important to her needs to be important to me. Boys, family, college…all need to be important. The communication that is set up between Madeline and I is so important. As a part time dad, it’s so important to talk to your children and know where they are in life.

TommyLog – Focus on the Core

tommytrc — Fri, 03 Feb 2012 18:07:54 +0000

When will it end? Companies sending out product after product, making a small tweak and the releasing a new version. Division after division of the same crap!! In this day and age of HUGE companies collapsing under their own weight, when will they learn? Why don’t they focus on their core products?

How many different models of Dell laptops are there? Sony, HP? Hundreds! Before the collapse of GM, how many different divisions did they have? They ditched Oldsmobile, Pontiac, SAAB, Hummer, and Saturn to focus on their core. Apple in the early 1990′s up the return of Steve Jobs had many different lines, PowerMac, Performa with numbers like the 8150, 7100, 6105 etc. Once Steve came back he put his foot down and nixed all that. Do you know how many laptop lines Apple has now? Apple has 2, MacBook, Air and MacBook Pro. The largest company in the world, at last look, really only has 7 major product lines, iPhone, iPad, Mac Mini, Macbook, iMac, Mac Pro and iPod. That’s it. Well there is the Apple TV also, does that count?

What does this type of efficiency get them? Better distribution, saved support calls to name a few. Maybe we should take a look internally and see if we are focusing on the core.

The core being family. Are you focusing on what’s important? Think about it!

TommyLog – That’s Not My Style

tommytrc — Fri, 27 Jan 2012 21:07:38 +0000

How many times do you hear that someone “hates this” or “dislikes that” and it doesn’t come off in the nicest tone? This week dear Emma came home to tell me that she had dinner at Sarah’s. I knew they were having fish and knew she might not like that. Instead of saying she hated it or really disliked it, she said “Dad, that fish was not my style!” How awesome is that? I love the tone that she took.

Can you imagine if hate was stricken from the book and we replaced it with “Not My Style?” Think about it.

TommyLog – My Hotel Room in New Orleans #GUA12

tommytrc — Tue, 17 Jan 2012 14:14:09 +0000

For this years Graphic Users Association GUA meeting in New Orleans, I was moved to what has to be the largest hotel room I have ever stayed in. Seriously, I have stayed in nice rooms at the Biltmore in Arizona and the Winn in Vegas, but this takes the cake. Don’t take my word for it, take a look at this!

http://youtu.be/6VZR_sIWVNc

TommyLog – @Meetmeme Customer Service Just Rocks!

tommytrc — Mon, 16 Jan 2012 10:22:49 +0000

Under the wire and pressed for time, I forgot to order new Meet-meme cards for my Graphic Users Association trip till Thursday. I asked Anna if I order them on Thursday could I get them by Saturday. She said yes. Little did I know she would need to FED-EX them Saturday delivery to get them to me.

THAT’S AWESOME Customer service. That is how it is done. I appreciate all the people at Meet-Meme and the hard work they did. These cards really help differentiate you in the overcrowded business card market. Why have a plain dull card when you can have one of these babies!
YOU ALL ROCK!!!
www.meet-meme.com

TommyLog – Take Some Time

tommytrc — Fri, 13 Jan 2012 20:33:55 +0000

Happy Snow, happy Friday and happy new Orleans. I leave for my GUA trip to New Orleans on Monday. So excited!

Today I discuss taking time to slow down and enjoy what’s around you. Don’t be that person who works from 7 am till 11 pm all in the name of family when you have no time to spend with them. Take time to smell the roses!

TommyLog – Papa John’s Does It Right!!

tommytrc — Mon, 09 Jan 2012 21:12:33 +0000

Today I talk about the Papa John’s receipt social media boondoggle. I’m pleased with how well they handled the issue where an employee wrote a defamatory comment on a receipt and the subsequent outcry from social media. If they had not been listening to their social media channels, or had not answers, this black eye would have been so much worse.

What do you think? How did Papa John’s Do?

TommyLog – Just Say Thank You!

tommytrc — Wed, 04 Jan 2012 19:18:13 +0000

Trying out my iPhone 4S for today’s Tommylog. lets see how this goes. I broke the tripod for my Kodak camaera, so while I get a new one, we shall do this…

Happy 2012 to all my friends and family! I’m so excited that I have you in my life. Today I want to talk about saying thank you. Short and sweet, we need to say thank you more often.

HUGE win for Applebees. Service was really poor! Meal took well over 45 min to come out of the kitchen. No refills on drinks and poor communication from the server. Manager rocked and comp’d our meal for the 7 of us. Totally unexpected! This one action GUARANTEED we will be back!

TommyLog – Know When To Say NO!

tommytrc — Fri, 16 Dec 2011 21:39:02 +0000

This weekend I had an email and phone call with a casting person who is casting a new social media minded reality show called the “Escape Routes.” A very Amazing Race type show where I had to pick a partner for the project. After talking to a few people i chatting with my sweetheart, I decided to say no.

TommyLog – That Time of Year

tommytrc — Thu, 15 Dec 2011 20:40:27 +0000

It’s that time of year again… holiday spirit, Christmas tree’s and lights. I love this time of year and the goodwill that spreads around. Busy season with many holiday parties, gatherings and bell ringing. I love bell ringing! I love you kids!

http://www.youtube.com/watch?v=j5vVdM19g_M