I had to the opportunity to be part of the build for the Extreme makeover – Home Edition build in Neenah, WI and to say it was a humbling experience would be an understatement. This is my raw footage of all the action as it happened. 20,000 volunteers over the course of a week, 200 at a time on the build site alone. What an amazing community building opportunity. The president of Lexington homes, Jeff Marlow worked tirelessly all day drumming up donations to pay off the mortgage for the Arboleda family. They can take the credentials away from me, but they can never take the experience away!

Tommy talks about phone service and poor customer service with one of his vendors. What a weekend. Emma had her 3rd birthday celebration at the house with all the tourville/ clifford kids. What a blast we had.

This story comes full circle. Today I received a phone call from the Affinity Health doctor that was responsible for seeing Baby Drew. I heard the 2 words that rarely if ever get said, I’m Sorry. She said I’M SORRY!!! I’m 100%, do not pass go, do not collect $200 BLOWN AWAY with the fact that someone called to apologize. How awesome is that!! When was the last time someone actually said “I’m sorry?” People screw up all the time, but how pleasant is it when someone actually admits it. A prime example of excellent customer service. Affinity Health has a customer for life and this is reason #1.

As the list of things to get done before the holidays hit gets longer, Tommy just ticks them off, one by one. Today Tommy fixed a lock and helped install some RAM in a friends laptop. Tommy also talks about past Christmas memories and giving back to the community.

Tommy gets ready to go ring bells for the Salvation Army. Always makes you feel good to give back to the community. Last night Tommy leaned that a twitter friend lost their 2 yr old son in a drowning accident. Some people questioned the authenticity of the report and got hammered for questioning. Interesting commentary here.

Tommy is helping clean the meeting house today. Always great to give back a little. What was your favorite Saturday morning cartoon growing up? Tommy talks about the cartoon previews they used to have before each new school year. What a blast it was being a kid growing up in the late 70′s.

Tommy III goes on his first Cub Scout camp out and Tommytrc talks about his days as a scouter. The Sub Scout and Boy Scout program has had a profound effect on my life. My leaders taught me a great deal. I now can see the influence Tommys scout leaders are having on his life. The circle continues and so does the great Scouting program!

Tommytrc, Clara and Tommy III embark on phase one of the Scouting 4 food campaign, operation door hangers. We helped deliver door hangers for the Scouting for Food drive in Little Chute Wisconsin.

Spent Saturday morning serving others in the Appleton area. 3 moves to coordinate. over 50 man hours of service rendered in one morning. How sweet it is to give back o the community.

Clifford kids were in full effect on Saturday with service to the community and a huge wedding reception to DJ. Non stop fun at the kids around.