TommyLog » service

TommyLog – Quarry Quest Cliffords

tommytrc — Fri, 23 Sep 2011 16:47:32 +0000

What a wonderful weekend we had. The Clifford’s went to Quarry Quest this year and boy was it AWESOME!!! So well done. So many great volunteers. So many things to see and do. Emma and Drew just had such a blast. THANK YOU all who made that event special

http://www.youtube.com/watch?v=Eala_YBSdI4

TommyLog – Making A Difference – Johnny The Bagger

tommytrc — Tue, 26 Apr 2011 14:09:05 +0000

http://www.youtube.com/watch?v=9BJS4Xtf7k0

Today I had a great training session with my main training buddy Matt from NWTC. In his class he showed the always relevant video called “johnny the Bagger” Johnny is a boy with down syndrome and worked for a grocery store. He wanted to make a difference so he started putting inspirational messages into each bag he helped check out. What an amazing video and well worth the watch. What can we do to make a difference?

http://www.youtube.com/watch?v=tDrmFolx2wc

TommyLog: Give it all away!

tommytrc — Fri, 05 Nov 2010 19:39:04 +0000

Reading an article of a Canadian couple who gave every cent of their $11.2 million dollar lottery jackpot away. They first took care of family and then donated it all to charity. WOW what selfless people and ones that really set the bar for service.

The world has a lot to learn from this amazing couple!

TommyLog – My Day @ Extreme Makeover Home Edition #emhewi

tommytrc — Tue, 24 Aug 2010 13:07:07 +0000

I had to the opportunity to be part of the build for the Extreme makeover – Home Edition build in Neenah, WI and to say it was a humbling experience would be an understatement. This is my raw footage of all the action as it happened. 20,000 volunteers over the course of a week, 200 at a time on the build site alone. What an amazing community building opportunity. The president of Lexington homes, Jeff Marlow worked tirelessly all day drumming up donations to pay off the mortgage for the Arboleda family. They can take the credentials away from me, but they can never take the experience away!

Just Poor Customer Service

tommytrc — Wed, 12 May 2010 02:21:45 +0000

Tommy talks about phone service and poor customer service with one of his vendors. What a weekend. Emma had her 3rd birthday celebration at the house with all the tourville/ clifford kids. What a blast we had.

Over the Top GREAT Customer Service @AffinityHealth

tommytrc — Mon, 08 Feb 2010 03:13:10 +0000

This story comes full circle. Today I received a phone call from the Affinity Health doctor that was responsible for seeing Baby Drew. I heard the 2 words that rarely if ever get said, I’m Sorry. She said I’M SORRY!!! I’m 100%, do not pass go, do not collect $200 BLOWN AWAY with the fact that someone called to apologize. How awesome is that!! When was the last time someone actually said “I’m sorry?” People screw up all the time, but how pleasant is it when someone actually admits it. A prime example of excellent customer service. Affinity Health has a customer for life and this is reason #1.

Holiday Vacation Day No. 2

tommytrc — Mon, 21 Dec 2009 20:48:53 +0000

As the list of things to get done before the holidays hit gets longer, Tommy just ticks them off, one by one. Today Tommy fixed a lock and helped install some RAM in a friends laptop. Tommy also talks about past Christmas memories and giving back to the community.

Bells A Ringing

tommytrc — Wed, 16 Dec 2009 04:07:41 +0000

Tommy gets ready to go ring bells for the Salvation Army. Always makes you feel good to give back to the community. Last night Tommy leaned that a twitter friend lost their 2 yr old son in a drowning accident. Some people questioned the authenticity of the report and got hammered for questioning. Interesting commentary here.

Helping Clean the Meetinghouse and Kids cartoons

tommytrc — Sun, 06 Dec 2009 13:55:10 +0000

Tommy is helping clean the meeting house today. Always great to give back a little. What was your favorite Saturday morning cartoon growing up? Tommy talks about the cartoon previews they used to have before each new school year. What a blast it was being a kid growing up in the late 70′s.

Scout Camp Outs and Great Leaders

tommytrc — Tue, 17 Nov 2009 12:31:20 +0000

Tommy III goes on his first Cub Scout camp out and Tommytrc talks about his days as a scouter. The Sub Scout and Boy Scout program has had a profound effect on my life. My leaders taught me a great deal. I now can see the influence Tommys scout leaders are having on his life. The circle continues and so does the great Scouting program!